7 Red Flags in Payment Processing Contracts You Should Never Ignore
Before signing with a new processor, review the contract carefully. These seven red flags could cost your business thousands of dollars.
A credit card processing contract is a legally binding agreement that can affect your business for years. Unfortunately, many merchants sign without fully reading the terms, only to discover costly provisions later. Here are the seven biggest red flags to watch for.
1. Multi-Year Contracts with Auto-Renewal
Three-year contracts that automatically renew for additional one-year terms are common in the industry. If you miss the narrow cancellation window (often just 30 days), you are locked in for another year. Always push for month-to-month terms.
2. Early Termination Fees
ETFs of $295 to $595 (or even higher) penalize you for leaving before the contract expires. Some contracts base the ETF on remaining months times a monthly minimum, which can total thousands of dollars. Negotiate to have this removed or capped.
3. Equipment Leases Bundled with Processing
As discussed in our terminal leasing article, equipment leases are almost always a bad deal. If a processor insists on bundling a lease with your processing agreement, walk away.
4. Rate Increase Clauses
Some contracts include provisions allowing the processor to increase rates at any time with 30 days written notice. While interchange rates do change semi-annually, your processor's markup should remain fixed. Look for language guaranteeing your markup for the term of the agreement.
5. Liquidated Damages Provisions
This clause requires you to pay the estimated profit the processor would have earned over the remaining contract term if you cancel early. This can result in termination costs of thousands of dollars — far exceeding a standard ETF.
6. Exclusivity Clauses
Some contracts prohibit you from using any other payment processor for any purpose. This prevents you from using a separate ecommerce gateway, mobile processor, or ACH provider.
7. Vague Fee Language
Watch for phrases like "fees subject to change," "additional fees may apply," or "regulatory and compliance fees as determined by processor." These give the processor carte blanche to add fees at any time.
Mogil Partners reviews processing contracts on behalf of our clients to identify unfavorable terms before they sign. Contact us for a contract review.
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