Find answers to common questions about payment processing, merchant services, and our business consulting solutions.
Payment processing is the system that handles credit and debit card transactions between customers, merchants, and banks. When a customer makes a purchase, the payment processor securely transmits transaction data, verifies funds, and transfers money from the customer's account to your business account, typically within 1-2 business days.
With Mogil Partners' payment solutions, you can accept all major credit cards (Visa, Mastercard, American Express, Discover), debit cards, contactless payments (Apple Pay, Google Pay), ACH transfers, and mobile wallet payments. We customize your payment acceptance based on your business needs.
Most businesses are approved within 24-48 hours. The timeline depends on your business type, processing history, and documentation. High-risk businesses may take 3-5 business days. We work to expedite the process and keep you informed every step of the way.
Standard fees include transaction fees (percentage per sale), interchange fees (set by card networks), monthly account fees, and equipment costs. However, with our Zero Cost Processing program using cash discount/dual pricing, you can eliminate all processing fees by passing a service fee to customers who pay with cards.
Zero Cost Processing, also known as cash discount or dual pricing, is a compliant program where customers who pay with credit cards pay a small service fee (typically 3-4%), while cash-paying customers receive a discount. This eliminates all processing fees for merchants while remaining compliant in all 50 states.
At Mogil Partners, we believe in complete transparency. All fees are disclosed upfront in your agreement, including transaction rates, monthly fees, equipment costs, and any other charges. We never surprise you with hidden fees, and we review your statement to ensure you understand every line item.
We offer flexible contract options to suit your business needs. Many of our solutions come with month-to-month agreements with no early termination fees. For businesses that prefer equipment financing or special rates, we offer contract terms with clearly disclosed conditions. We'll discuss all options during your consultation.
We conduct a comprehensive cost analysis of your current processing statements to identify savings opportunities. Common strategies include negotiating better rates, optimizing interchange categories, implementing zero-cost processing, and eliminating unnecessary fees. Most businesses save 20-40% on processing costs.
PCI DSS (Payment Card Industry Data Security Standard) is required for any business that accepts credit cards. It's a set of security standards designed to protect card data. All Mogil Partners payment solutions are PCI-compliant, and we provide tools and support to help you maintain compliance and avoid fines.
Our payment solutions use industry-leading security including end-to-end encryption, tokenization, and fraud detection. All transactions are encrypted from the point of sale to the processor, protecting sensitive cardholder data. We also offer chargeback protection and real-time fraud monitoring.
Our PCI-compliant systems minimize breach risk through encryption and tokenization. In the unlikely event of a breach, we provide immediate support, forensic investigation, and guidance through the notification process. We also offer liability protection options to safeguard your business.
Yes, cash discount/dual pricing programs are legal and compliant in all 50 states when implemented correctly. Our program follows all card brand rules and state regulations, including proper signage, receipt disclosure, and pricing display requirements. We handle all compliance setup for you.
Most businesses receive funds within 1-2 business days after a transaction is processed. Next-day funding and same-day funding options are available for qualifying businesses. The exact timing depends on your processor, business type, and when transactions are batched.
Yes, we offer next-day and instant funding options for qualifying businesses. Instant funding allows you to access a percentage of your daily sales immediately, which is ideal for businesses with cash flow needs. Contact us to discuss eligibility and pricing.
Funds may be held due to unusual transaction patterns, high-risk industries, chargebacks, or account verification issues. This is a risk management measure to protect both you and the processor. We work proactively to minimize holds and resolve any issues quickly.
Equipment depends on your business type. Retail stores typically need a countertop terminal or mobile card reader. Restaurants may need terminals with tip adjustment. E-commerce businesses need a payment gateway. We provide modern, EMV-compliant equipment with contactless capabilities included.
We integrate with hundreds of POS systems. However we cannot integrate with Square, Clover, Toast & Shopify. We'll evaluate your current system and recommend the best integration approach to minimize disruption to your operations.
We offer omnichannel solutions that handle both in-person and online transactions through a single account. This provides unified reporting, consistent rates, and seamless customer experience whether they shop in-store, online, or via mobile.
Mogil Partners provides dedicated account management with direct phone and email access. You'll have a personal contact who understands your business, not a generic call center. We also provide 24/7 technical support for processing issues and equipment troubleshooting.
We provide chargeback management support including alert notifications, dispute assistance, and documentation guidance. Our fraud prevention tools help minimize chargebacks before they occur. We'll also review your chargeback patterns and recommend strategies to reduce disputes.
We handle the entire switching process, including reviewing your current contract, coordinating timing to avoid service gaps, programming equipment, training your staff, and ensuring a smooth transition with minimal business disruption.
Yes, we have solutions for high-risk industries including CBD, nutraceuticals, travel, subscription services, and more. High-risk accounts may have different pricing and reserve requirements, but we'll find a solution that works for your business.
Mogil Partners specializes in B2B, retail, and e-commerce businesses. We have particular expertise in restaurants, professional services, online stores, wholesale distributors, and service-based businesses. Our 30 years of combined experience means we understand your unique needs.
Yes! In addition to payment processing, we conduct comprehensive cost-saving analysis for insurance, telecommunications, shipping, utilities, and more. Our holistic approach identifies savings across all your operational expenses, not just payment processing.
As a women-owned business with 30 years of combined experience, we provide personalized service and comprehensive business consulting beyond just payment processing. We analyze all your business costs, provide branding and marketing services, and act as a true partner in your growth—not just a vendor.
We offer flexible terms to match your needs. In most cases, Mogil Partners does not require a retainer. Many clients start with month-to-month agreements to experience our service quality first. We earn your business every month through exceptional service and results, not by locking you into restrictive contracts.
Getting started is easy! Book a free consultation through our website or call us directly. We'll review your current processing statements, discuss your business goals, and provide a customized proposal. If you choose to move forward, we handle all setup and integration.
Our team is ready to answer any questions and help you find the perfect payment processing and business consulting solution for your needs.
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